The Business Impact of LGBT-Supportive Workplace Policies
By M.V. Lee Badgett, Laura E. Durso, Angeliki Kastanis, Christy Mallory
*This study was independently conducted by the Williams Institute at the UCLA School of Law with funding from Credit Suisse, IBM, and LGBT Capital
LGBT-supportive policies are linked to positive business-related outcomes. LGBT-supportive policies are also linked to greater job commitment, improved workplace relationships, increased job satisfaction, and improved health outcomes among LGBT employees. LGBT employees are also less likely to face discrimination in such environments and are more comfortable being open about their sexual orientation.
Future research recommendations in this area include:
● Recruit more racially and ethnically diverse samples of LGBT people.
● Recruit larger samples of bisexual men and women and transgender employees.
● Use more direct measures of business outcomes, such as productivity and profit measures.
● Employ a wider range of sampling methods and research designs.
● Researchers and business officials should collaborate to fully utilize data collected by employers and to make findings available to policymakers, the public and other businesses.